Expensive for an unaccompanied baggage service
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01/12/2012
Beware: This is a costly service. The total cost for transporting 50 kg of luggage from melbourne to toronto was $600. That is more than the ticket cost. Without telling or consulting me, they chose Air Canada for the transport, dealing with whom was a pain in the ass. I had to go to the customs to clear my luggage which took 5 days and was a bureaucratic nightmare.
Beware: This is a costly service. The total cost for transporting 50 kg of luggage from melbourne to toronto was $600. That is more than the ticket cost. Without telling or consulting me, they chose Air Canada for the transport, dealing with whom was a pain in the ass. I had to go to the customs to clear my luggage which took 5 days and was a bureaucratic nightmare.
Jetta Express--read this before you engage them
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10/09/2011
Jetta was the agent commissioned to get my furniture through Customs in Melbourne after arriving from Paris and transport it to my home in Canberra. What a nightmare! After being cleared through Customs, Jetta gave it to Northline Freight. The furniture--all French antiques valued at more than $30,000--arrived at my doorstep with absolutely no wrapping. Most pieces were damaged. A 100-year-o....
Jetta was the agent commissioned to get my furniture through Customs in Melbourne after arriving from Paris and transport it to my home in Canberra. What a nightmare! After being cleared through Customs, Jetta gave it to Northline Freight. The furniture--all French antiques valued at more than $30,000--arrived at my doorstep with absolutely no wrapping. Most pieces were damaged. A 100-year-old daybed had its leg broken in 3 pieces and was badly scraped on its frame. A Louis XIV bed had its hand-carved wooden flowers completely knocked off. I have been trying for more than 8 months to get money to repair the damages. I have not asked for replacement furniture (which here in Aus would cost more than $60,000). I have been fair and reasonable. The repairs are $5,100. Northline says it will pay half but says that Lyle Honess, the boss of Jetta, will not return their phone calls. I will now have to take Jetta to court. Please be aware!