Warning!
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04/09/2012
2 months ago we paid our 50% deposit and went with Kresta based on their assurance that their blinds and curtains / drapes would be ready for our event deadline. 6 weeks later all they had ready to install was the blinds and of this partial install the large roller blind had missing components and another blind requires rethreading (neither of these service call outs have been performed to da....
2 months ago we paid our 50% deposit and went with Kresta based on their assurance that their blinds and curtains / drapes would be ready for our event deadline. 6 weeks later all they had ready to install was the blinds and of this partial install the large roller blind had missing components and another blind requires rethreading (neither of these service call outs have been performed to date). For the entire duration of the order Kresta never had the initiative nor consideration to keep us informed of what was happening with our order. We had to constantly chase them up and the only reason we even had partial install was because my wife was ringing them literally every week. Then in the last 2 weeks prior to our catered event my wife rang Kresta again only to be told that our drapes / curtains were sitting in their warehouse and they simply hadn't called us to book in the fitting. My wife was then told someone will call her soon to make the booking... all this time my wife is reminding them of the deadline. A week goes by and my wife calls again and is told a specific staff member will call the following day and book the fitting. 2 days later I am ringing Kresta to find out what happened and they tell me that staff member was away and apparently nobody else there had the initiative to ring and make the booking. I tell them the event is tomorrow and this needs and urgent install and despite 3 more phone calls I don't get any fitter being booked urgently to fix their many stuff ups. The event comes and goes with a Living Area devoid of curtains and drapes thanks to the outright inefficiency and lack of concern of Kresta's administration. I would definitely not recommend Kresta for any date specific work and based on their complete lack of customer care I'd recommend not using them at all. Lastly - I sent a letter of complaint to Kresta management and of course they did not have the courtesy to reply in writing or call me. This organisation is about getting your money and from there you are of little concern to them.
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18/10/2011
EVIL BUILDERS
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18/08/2011
Oh what an evil builder Prime Projects are. I built a home and they single handedly destroyed my whole garden. They built all around me and when I asked about the sand blowing onto my new lawn, I was told "We"ll fix it once the houses are built". Liars, all they did was destroy more of my garden. Now my sprinklers are all up in the air, the lawn is several inches higher and the side of my ....
Oh what an evil builder Prime Projects are. I built a home and they single handedly destroyed my whole garden. They built all around me and when I asked about the sand blowing onto my new lawn, I was told "We"ll fix it once the houses are built". Liars, all they did was destroy more of my garden. Now my sprinklers are all up in the air, the lawn is several inches higher and the side of my driveway is stuffed. This went on for a year. Not only have they destroyed my garden but my neighbours also. Then they build these crappy rentals which has now destroyed our neighbourhood. A whole year of HELL!!!!! Oh and all their houses look the same which also devalues our homes.